In case you've ever had a shared website hosting account in the past or you have dealt with any other kind of online service, you are probably aware from personal experience that for certain things it's better to consult with a live person over the phone rather than exchange tickets or email messages. In order to learn more about a specific service before you purchase it or in case something small-scale needs to be made, for instance, it is far easier and a lot faster to get it done real-time. When you have the option to get in touch with representatives by phone, it's also very likely that you're dealing with a real website hosting provider, not just a reseller. The type of support that you'll get by phone differs between different companies - from very general matters to expert technical support. Usually most suppliers will offer you pre-sales assistance and first level phone support, while more complicated technical matters are managed via e-mail and / or tickets.

Phone Support in Shared Website Hosting

All of our shared website hosting plans come with phone support fourteen hrs per day even on public holidays, which means that if you do not have an account yet, you are able to call and learn more about our solutions or if we will meet the system requirements for your websites. For your convenience, we have local telephone lines in the United States of America, the United Kingdom and Australia, so that you are able to contact the phone number which is nearer to you. In case you are a current customer, we can help you timely with all the general and billing issues as well as with various tech issues in order to save you time and efforts - we are aware of the fact that in some cases it is easier to speak with a live person and get things done without delay. Of course, some problems cannot be resolved over the phone, so in such a case you will have to take advantage of our ticketing system.

Phone Support in Semi-dedicated Servers

We provide live telephone support 14 hrs a day as a part of the support services for each and every semi-dedicated server package that we offer. Considering that some issues are more difficult and time-consuming, you will have to open a support ticket in case you experience such an issue, still for any billing, general or small-scale technical issues you can always phone us and we'll help you immediately so as to save you the time you'll need to spend on opening a ticket. Even if you don't have an account yet, you will be able to find out if you can host your sites on our leading-edge cloud platform or you're able to get any other general info on our semi-dedicated solutions. We now have local numbers in the U.S.A., the United Kingdom and Australia along with a global number, so you can call the one which is closer to where you are.