Phone Support in Shared Website Hosting
All of our shared website hosting plans come with phone support fourteen hrs per day even on public holidays, which means that if you do not have an account yet, you are able to call and learn more about our solutions or if we will meet the system requirements for your websites. For your convenience, we have local telephone lines in the United States of America, the United Kingdom and Australia, so that you are able to contact the phone number which is nearer to you. In case you are a current customer, we can help you timely with all the general and billing issues as well as with various tech issues in order to save you time and efforts - we are aware of the fact that in some cases it is easier to speak with a live person and get things done without delay. Of course, some problems cannot be resolved over the phone, so in such a case you will have to take advantage of our ticketing system.
Phone Support in Semi-dedicated Servers
We provide live telephone support 14 hrs a day as a part of the support services for each and every semi-dedicated server package that we offer. Considering that some issues are more difficult and time-consuming, you will have to open a support ticket in case you experience such an issue, still for any billing, general or small-scale technical issues you can always phone us and we'll help you immediately so as to save you the time you'll need to spend on opening a ticket. Even if you don't have an account yet, you will be able to find out if you can host your sites on our leading-edge cloud platform or you're able to get any other general info on our semi-dedicated solutions. We now have local numbers in the U.S.A., the United Kingdom and Australia along with a global number, so you can call the one which is closer to where you are.